《Domestic Delivery Time》
After the payment is completed, the package will be delivered in 3-7 working days(holidays excluded). In case of national holidays or natural disasters such typhoons and earthquakes, the shipments will be postponed.
◎On the main island of Taiwan, free shipping service is available for purchases above NTD$1,000.
◎Out of main islands of Taiwan, free shipping service is available for purchases above NTD$2,000.
《Overseas Delivery Time》
After the confirmation of order and the payment, the merchandise will be sent from Taiwan within 3 working days (It will be postponed in case of a holiday.). The days of arrival takes will be different depending on the distance. It will take 7-14 days in Asia region. You are always welcome to mail us for consulting the time of delivery.
Due to the calculation of shipping rate could be adjusted irregularly, the actual fee will be based on the freight displayed at the checkout. The import tariff standards of countries are different, if you receive the package, your country may collect the tariff of the goods or additional charges for remote areas. The buyer has to pay for the cost, apology for the inconvenience.
《Pick-up at Convenient Stores》
Currently available for 7-11 convenience store only
After the goods arrive the designated convenience store, you will be notified by text message, and you can do the payment while picking-up. (Please be sure the package will be picked-up within 7 days after the arrival. Or it will be cancelled and returned.)
If the product is returned without being picked up for no reason, you will be put in the blacklist by the system and can no longer do another purchasement. If you would like to cancel the ordere, please call the customer service hotline +886-2-22988771 between 09:30~17:30 from Monday to Friday.
The package will be delivered to your designated location by Postal system, and the delivery staff will contact you by phone. After signing for the receiving, the payment can be handed over to the delivery staff.
◎Apology for no "outer island" and "overseas" cash on delivery service for now.
《Shipping Fee for Taiwan and overseas Delivery》
◎NTD$80 for Taiwan island shipping, free shipping over NTD$1000.
◎NTD$100 for Taiwan outer islands shipping, free shipping over NTD$2000.
◎NTD$120 for Hong Kong shipping, free shipping over NTD$2980.
◎NTD$600 for shipping to Japan, free shipping over NTD$5000.
◎NTD$120 for shipping to Macau, free shipping over NTD$2980.
◎NTD$250 for shipping to Malaysia, free shipping over NTD$3680.
◎NTD$250 for shipping to Singapore, free shipping over NTD$3680.
If you need One-on-one product consult, you are always welcome to use
Online: FB fan page private messages, LINE@ official account.
Monday to Friday (National holidays excluded), 9 am to 6 pm